10Gbps broadband allows for extremely fast data transfers. You can download or upload large files almost instantaneously, stream high-definition content with no buffering, and support multiple high-demand activities simultaneously with no slow downs.

Yes, our Optical Network Router (ONR) will be provided and on loan at no additional charge.

For most residential users, 2.5Gbps Broadband is more than sufficient for every day online activities such as music/video streaming, surfing the web, working and even gaming to some extent.

10Gbps Broadband is perfect for those who demand higher internet speeds (e.g. downloading large files) and are prepared to equip their homes with the necessary equipment or hardware to support the higher speed.

The following result is based on Singtel’s measured readings for the 10Gbps Broadband Plan across peak and off-peak hours. It is validated from January to March 2025.

Typical Local Download Speed for Wired Connection: 7493.65 – 7998.20Mbps
Typical International Download Speed for Wired Connection: 3659.93 – 4177.19Mbps

The typical download speed range is computed to reflect that, at least 90% of the time, a user should experience the lower bound speed or higher.
*Peak hours are generally from 7pm – 1am, while off-peak hours are generally from 1am – 7pm.

To know more: https://www.singtel.com/personal/support/broadband/typical-download-speeds

Advertised speeds are maximum speeds that can be achieved under perfect conditions (e.g. no network congestion, minimal interference etc.), which are theoretical maximum speeds for optic fibre technology that we use today. However, the industry standard follows typical speeds.

Here are some common solutions to maximise broadband speed but not limited to:

1. Minimize or disable security software such as anti-virus and firewall that are interrupting your network traffic.
2. Use a wired connection instead of wireless connection (WiFi), as WiFi is subjected to environmental factors.
3. Use compatible networking equipment and user devices according to your subscribed broadband plan (e.g. Use at least Cat6/6a cable and 10G ethernet adapter for 10Gbps Broadband).

You have the freedom to choose! Maximise your broadband savings by signing up for our No-Frills Plan (no router included). Or if you prefer the convenience of a new wireless router from us, we have a few options tailored to different households.

WhizComms Home Broadband service is compatible with any third-party branded router. If your wireless router was provided by your previous ISP, you may need to reset it to remove any custom settings. Please note that you will need to install and configure your own router for use with our service.

$54.50 WhizComms Installation Fee and $61.04 NLT Service Activation Fee are waived when you sign up by 01 June 2025.

Here are some equipment that you need but not limited to:

• Cat6/6a LAN Cable
• Network Switch capable of 10Gbps
• Network Card/Adapter capable of 10Gbps
• Smart Devices with USB-C (Thunderbolt 3/USB 4)
• Wireless Router with 10Gbps WAN/LAN.