Home Internet Filter is an add-on service available to all WhizComms Home Fibre Broadband subscribers. It provides an internet content filter for all devices connected to the same network.

You can either select this service during sign up or send us a request via email [email protected].

Allow up to 5 working days for the Home Internet Filter to activate.

No, there are no extra charges.

Yes, you can change the filter anytime at no extra charge. Please send us an email request to [email protected] and allow up to 5 working days for the change to apply.

The Home Internet Filter applies to all devices connected to the same network. There is no device whitelisting feature at this moment.

There is no filter customization feature currently. If you need to change or temporarily turn off the filter, please send a request to [email protected]. Allow up to 5 working days for the change to take place.

The website you have visited may not be included within the categories of your chosen filter. Please refer to the details above and change to another filter. If the inappropriate website you have visited does fall within the categories you are subscribed to, you can send a suggestion to [email protected] and we will review it.

Yes! This is a no-contract service so you may terminate anytime without penalty. Do note that there is a minimum subscription period of 1 month.

Please send a termination request to [email protected]. Allow up to 5 working days for the termination to take place.