Promotion Terms and Conditions

10Gbps Broadband Promotion
  • All prices are subjected to prevailing GST.
  • Promotion is valid until 15 November 2026.
  • Fibre Broadband service must be installed by 31 December 2026.
  • Promotion is applicable to new subscribers.
  • Subscription discounts are valid for the initial contract period (12 or 24 months). Thereafter, auto-renewal rates (General Broadband T&C Clause 1.8) will apply.
  • Home Digital Line service is available at $3.04 per month.
    WhizComms’ Service Activation Fee of $54.50 is waived until further notice.
  • NetLink Trust (NLT) Service Activation Fee of $61.04 is waived.
  • WhizComms Weekday and Weekend Installation Fee $59.95 and $87.20 are waived for 10Gbps 24 months plans, available on weekdays (9am-5:30pm) and weekends (10am-5pm) excluding public holidays. Weeknight (+$16.35) installation options are available.
  • Weekday and Weekend installation Fee $59.95 applies to 10Gbps 12 months plan.
  • A Fibre Termination Point (FTP) installation fee of $182.03 (HDB/Condo) or $335.54 (Landed) may apply if the address is not Fibre-Ready.
  • An Optical Network Router (ONR) will be provided free of charge for new broadband installation. No returns required.
  • Onsite WiFi Audit is a value-added service where WhizComms Field Engineers help to locate and install the wireless routers at the best possible locations to maximise wireless coverage and speed. 
    The service is provided at no additional charge with the installation of a new WhizComms router purchased from WhizComms, whether as part of a new Fibre Broadband installation or an ad hoc router installation. Installation charges may apply where applicable.
  • All wireless and mesh routers are available while stocks last.
  • This promotion is not applicable with other concurrent promotions unless otherwise stated.
  • WhizComms Management reserves all rights to change any mechanics, terms and conditions of this promotion without prior notice.
  • General broadband terms and conditions apply.
2.5Gbps Broadband Promotion
  • All prices are subjected to prevailing GST.
  • Promotion is valid until 15 November 2026.
  • Fibre Broadband service must be installed by 31 December 2026.
  • Promotion is applicable to new subscribers.
  • Subscription discounts are valid for the initial contract period (12 months). Thereafter, auto-renewal rates (General Broadband T&C Clause 1.8) will apply.
  • Home Digital Line service is available at $3.04 per month.
    WhizComms’ Service Activation Fee of $54.50 is waived until further notice.
  • NetLink Trust (NLT) Service Activation Fee of $61.04 is waived.
  • WhizComms Weekday and Weekend Installation Fee $59.95 applies, available on weekdays (9am-5:30pm) and weekends (10am-5pm) excluding public holidays. Weeknight (+$16.35) installation options are available.
  • A Fibre Termination Point (FTP) installation fee of $182.03 (HDB/Condo) or $335.54 (Landed) may apply if the address is not Fibre-Ready.
  • An Optical Network Router (ONR) will be provided free of charge for new broadband installation. No returns required.
  • Onsite WiFi Audit is a complimentary service where WhizComms Field Engineers help to locate and install the wireless routers at the best possible locations to maximise wireless coverage and speed. Valid with any router purchase from WhizComms during first sign up.
  • All wireless and mesh routers are available while stocks last.
  • This promotion is not applicable with other concurrent promotions unless otherwise stated.
  • WhizComms Management reserves all rights to change any mechanics, terms and conditions of this promotion without prior notice.
  • General broadband terms and conditions apply.
WhizComms Travel eSIM 20% Promotion – 11.11
  • This promotion is applicable to WhizComms and the general public customers.
  • Purchase a WhizComms Travel eSIM during the promotion period from 2 to 16 November 2026 to enjoy a 20% discount.
  • A valid generic promo code, as displayed on the WhizComms Travel eSIM website, must be entered when searching for a plan to enjoy the discount.
  • This promotion applies only to WhizComms Travel eSIM plans purchased on travel.whizcomms.com.sg.
  • The promo code is valid only during the promotion period and cannot be used after 16 November 2026.
  • The promo code is for one-time use only per user.
  • The Travel eSIM expires on 31 May 2027.
  • This promotion is not applicable with other concurrent promotions unless otherwise stated.
  • WhizComms Management reserves the right to amend the promotion mechanics, terms and conditions without prior notice.
  • General Travel eSIM terms and conditions apply.
WhizComms Travel eSIM 20% Promotion – WhizComms broadband customers
  • This promotion is applicable to WhizComms broadband customers who sign up for a new broadband service or renew their existing broadband contract from 2 to 30 November 2026.
  • Broadband installation must be completed by 31 December 2026 to qualify for this promotion.
  • A unique promo code will be sent to the customer’s registered email address.
  • The promo code is valid until 31 January 2027.
  • The promo code is for one-time use only.
  • A valid promo code must be entered at checkout to enjoy a 20% discount on WhizComms Travel eSIM plans.
  • This promotion applies only to WhizComms Travel eSIM plans purchased on travel.whizcomms.com.sg.
  • The Travel eSIM expires on 31 May 2027.
  • This promotion is not applicable with other concurrent promotions unless otherwise stated.
  • WhizComms broadband promotional terms and conditions apply.
  • WhizComms Management reserves the right to amend the promotion mechanics, terms and conditions without prior notice.
  • General Travel eSIM terms and conditions apply.
WhizComms Travel eSIM 20% Promotion - ANA
  • This promotion is applicable to passengers who claim for the promotion code through the ANA website during the promo code issuance period.
  • The promotion is applicable to the following outbound routes to Japan:
    Singapore → Japan
    Malaysia → Japan
    Australia → Japan
    India → Japan
    Philippines → Japan
  • The promo code will be available from 11 November to 17 November 2026.
  • The promo code is valid from 11 November to 31 December 2026.
  • Enter the promo code when searching for a plan on travel.whizcomms.com.sg to enjoy a 20% discount.
  • The promo code may be used only once per user during the campaign.
  • Travel eSIM plans must be purchased by 31 December 2026.
  • Once the Travel eSIM has been purchased and installed using the promo code, it must be activated for use by 31 May 2027.
  • This promotion applies only to eligible WhizComms Travel eSIM plans purchased on travel.whizcomms.com.sg.
  • This promotion is not applicable with other concurrent promotions unless otherwise stated.
  • WhizComms Management reserves the right to amend the promotion mechanics, terms and conditions without prior notice.
  • General Travel eSIM terms and conditions apply.
FREE 180-Days Singtel CAST Entertainment Pack
  • This promotion is eligible for new broadband sign ups and renewals from 10 January 2025.
  • This promotion is valid until further notice.
  • Eligible customers can redeem this offer within 2 months upon receiving our redemption email.
  • All prices stated include GST.
  • Apps subscribed on CAST.SG via credit card are on a pre-payment basis.
  • Recurring monthly packs are on auto-renewal basis unless cancelled by user, prior to the next charge.
  • Your credit card will not be charged during the FREE 180-Days and you may cancel any time.
  • If you do not cancel during your FREE 180-Days, your paid subscription will start automatically at the end of the 180-Days.
  • You may reach out to Singtel via the contact form for any technical issues.

Feedback Submission

  1. Select ‘Consumer’
  2. In the field showing ‘Nature of Feedback’, select ‘Technical Support’
  3. Select ‘CAST’ in the field showing ‘Products & Services’. Kindly provide your CAST ID and mobile number associated with your CAST.SG account. You may access this information directly in your account information.
  4. Finally, share details about your issue in the feedback box before submitting.
    • CAST.SG general terms and conditions apply.
    • WhizComms Management reserves all rights to change any mechanics, terms and conditions of this promotion without prior notice.

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